Each day we have appointments to be given out for every doctor or nurse on duty. You can access these by phoning each morning or call in from 8:30 am for the morning appointments and again at 12:00pm for the afternoon appointments. You can also book appointments online by registering for Patient Access.
Telephone consultations can be arranged. Please ring during surgery and give your details and you will be advised that a doctor will call you back
To avoid wasted appointments, patients are required to cancel unwanted appointments as soon as possible.
Seeing The Doctor
Consultations are by appointment and can be made by telephoning 0151 295 9020. You may see any of the doctors, though we recommend that you consult one doctor during the course of a particular illness where possible. Meet the Doctors
On arrival at the surgery please check in at reception or by using our Patient Arrival System. Usually you will not be kept waiting longer than is necessary, but we hope you will understand and be patient when exceptional circumstances cause delay
Home Visit By The Doctor
Home visits are for housebound patients only and requests should be made before 10:30am if possible. You will be asked the reason of the visit and a contact telephone number where the doctor can contact you so that the doctors can decide if a visit is necessary and the priority of cases.
Telephone - 0151 295 9020
Lack of transport is not a reason to request a home visit; all children should be
brought to the surgery to be seen.
The best time to call is between 9:00 am to 10:00 am and 3:00 pm to 5:30 pm. Be prepared to hold the line. Simple advice can help with many minor ailments.
Out Of Hours
For emergencies which cannot wait until the next morning, telephone 295 9020 your call will automatically be transferred to our out of hours service. A doctor is covering the Practice at all times, through Unplanned Care 24. You may be offered advice, invited to attend the Primary Care Centre, Old Swan Health Centre or here in the NHS treatment Centre, visited at home, only if necessary.
All Children should be brought to the Primary Care Centre prior to 11:00 pm